Job Title : Sr. Salesforce Administrator
Location : 100% Remote
Contract : 6+ months
Job Summary:
We are seeking a highly skilled Senior Salesforce Administrator to join our team. The ideal candidate will have extensive experience in Salesforce administration, with a proficiency in Copado for DevOps. Experience with Sales, Service, and Experience Clouds is preferred.
Key Responsibilities:
- Salesforce Administration: Oversee the daily operations and maintenance of the Salesforce platform, including user access, role management, and data security.
- Customization & Configuration: Design and implement custom objects, fields, page layouts, workflows, and validation rules to meet business requirements.
- Process Automation: Utilize Salesforce Flow to streamline processes and enhance efficiency. Developer skills are a plus but not required.
- DevOps Management: Manage and deploy changes using Copado, ensuring smooth and efficient release processes.
- Data Management: Ensure data accuracy and integrity, conducting regular audits and managing imports/exports as needed.
- Integrations: Support integrations between Salesforce and other systems, such as ERP, marketing automation, and customer support tools.
- Reporting & Analytics: Develop complex reports and dashboards to support data-driven decision-making.
- User Support & Training: Provide training and support to ensure effective use of Salesforce features and promote adoption.
- Compliance & Security: Ensure compliance with security standards, data privacy regulations, and internal policies.
Required Qualifications:
- 7+ years of experience as a Salesforce Administrator, with at least 2 years in a senior or lead role.
- Salesforce Certified Administrator certification.
- Proficiency in Salesforce Flow and Copado.
- Experience with Sales, Service, and Experience Clouds is preferred.
- Excellent communication skills with the ability to interface with both technical and non-technical stakeholders.
- Strong problem-solving skills and attention to detail.
Preferred Qualifications:
- Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder).
- Experience with other Salesforce tools and technologies.
- Familiarity with Agile methodologies and project management tools.