Job Title: MS Dynamics 365 Developer
Location: Greensboro, NC
Duration: 10+ Months

Required Skills: 3+ years MS D365 CRM Development, recent Customer Service module experience (in current or last role), MS Power Platform (Power Automate), Azure DevOps

Responsibilities:

  • Gather, assimilate, and analyze relevant data to help surface and support solutions
  • Articulate ideas and thoughts in a clear, structured, and compelling way
  • Be result-oriented, assuming responsibility for assigned work and reviewing for accuracy and quality
  • Collaborate effectively across teams, supporting your teammates and maintaining a positive and proactive approach even in challenging situations
  • Participate in technical analysis and create specification documents
  • Develop technical architecture, strategy, and guidelines documents
  • Track development progress and project deliverables
  • Effectively articulate not only technical and design/implementation concepts but also potential solutions
  • Respect the Product Best Practices

Experience:

  • University Degree in Computer Science, Computer Engineering, or a relevant field of studies
  • 3+ years of experience implementing, configuring, and developing solutions using Dynamics 365 Customer Engagement
  • Strong knowledge of Object-Oriented Programming languages such as C#
  • Knowledge of Visual Studio or any other IDE
  • Good knowledge of SQL and Relational Database management systems
  • Recent (current or last project) solid and in-depth knowledge of CRM processes gained within complex projects – Customer Service Module
  • Ability to take business requirements and translate them into technical solutions
  • Skills on the Microsoft Dynamics 365 CRM platform – Customer Service Module
  • Skills on CRM processes in Manufacturing (helpful)
  • Skills on at least two modules of the CRM suite (Sales, Customer Service, Field Service, Marketing)
  • Knowledge of the Dataverse
  • Experience in Software Delivery
  • Experience in PowerPlatform native components, Power Automate, Power Apps, Azure development, Azure DevOps
  • Skills on Power BI and Azure automated deployments (nice to have)
  • Autonomy in the application design
  • Attitude to problem-solving
  • Dynamism and flexibility

Additional Qualifications:

  • Knowledge of DevOps / Agile methodologies
  • Ability to work effectively in a team
  • Microsoft certification on one or more Microsoft Dynamics 365 CE modules and Azure
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