Job Title: MS Dynamics 365 Developer
Location: Greensboro, NC
Duration: 10+ Months
Required Skills: 3+ years MS D365 CRM Development, recent Customer Service module experience (in current or last role), MS Power Platform (Power Automate), Azure DevOps
Responsibilities:
- Gather, assimilate, and analyze relevant data to help surface and support solutions
- Articulate ideas and thoughts in a clear, structured, and compelling way
- Be result-oriented, assuming responsibility for assigned work and reviewing for accuracy and quality
- Collaborate effectively across teams, supporting your teammates and maintaining a positive and proactive approach even in challenging situations
- Participate in technical analysis and create specification documents
- Develop technical architecture, strategy, and guidelines documents
- Track development progress and project deliverables
- Effectively articulate not only technical and design/implementation concepts but also potential solutions
- Respect the Product Best Practices
Experience:
- University Degree in Computer Science, Computer Engineering, or a relevant field of studies
- 3+ years of experience implementing, configuring, and developing solutions using Dynamics 365 Customer Engagement
- Strong knowledge of Object-Oriented Programming languages such as C#
- Knowledge of Visual Studio or any other IDE
- Good knowledge of SQL and Relational Database management systems
- Recent (current or last project) solid and in-depth knowledge of CRM processes gained within complex projects – Customer Service Module
- Ability to take business requirements and translate them into technical solutions
- Skills on the Microsoft Dynamics 365 CRM platform – Customer Service Module
- Skills on CRM processes in Manufacturing (helpful)
- Skills on at least two modules of the CRM suite (Sales, Customer Service, Field Service, Marketing)
- Knowledge of the Dataverse
- Experience in Software Delivery
- Experience in PowerPlatform native components, Power Automate, Power Apps, Azure development, Azure DevOps
- Skills on Power BI and Azure automated deployments (nice to have)
- Autonomy in the application design
- Attitude to problem-solving
- Dynamism and flexibility
Additional Qualifications:
- Knowledge of DevOps / Agile methodologies
- Ability to work effectively in a team
- Microsoft certification on one or more Microsoft Dynamics 365 CE modules and Azure